What our customers say about us

Car Service was the absolute best car for hire experience we've had to date. They were absolute top-notch professionals, and also very easy to work with - regardless of how many changes to the agenda/itinerary there were. Look forward to working with again!
Christel W.
Richmond Global LLC., USA
Apr., 2019

We are very happy with the service. I wanted to thank you for the seamless arrival service today - we appreciated it a lot! As we travel to Shanghai regularly, you can be sure we will book your services again.
Kind regards,
Eric A., BEL
Apr., 2019

Great PVG airport to Suzhou city…
Thank you for a great PVG airport to Suzhou city service. Very clean car and professional driver. We enjoyed your service.
Matthew P.
Senior Mechanical Design Engineer at Verathon, USA
Apr., 2019

Wonderful company!
The drivers are prompt, friendly, and professional; the vehicles used are beautiful and well maintained. The company is quite good at communicating (they kept me updated via text on my mobile). I will absolutely use China Car Service the next time I am in Beijing and Shanghai. Thanks again!
Edgar D., USA
Apr., 2019

Wonderful experience!
I would highly recommend China Car Service. Reservations were easy to make, drivers were professional, cars were impeccable.
Michele DC., USA
Mar., 2019

Worry free!
We booked a transfer from our hotel in Shanghai to Pudong airport along with the VIP concierge meet and greet service. Our very pleasant driver was waiting in the hotel lobby and took our bags.The vehicle was immaculate. The car was met outside departures by the concierge who loaded our bags onto a trolley and took us to a small private waiting area until check in opened. He then escorted us through all the formalities and took us to a lounge. When our boarding time came we were escorted to the gate. We didn't have to handle our luggage from the hotel lobby until baggage reclaim in London. It was so smooth and easy we were very pleased we had used China Car Service and will certainly do so again for any future trips. An excellent, first class service and worth every penny.
J Williams, USA
Feb., 2019

Good service!
Our driver was at the Airport to pick us up and even though we were delayed for over an hour and he had been trying to get in touch with us he waited until we came out and delivered us to the hotel. Great service. We then got picked up from the hotel on time and arrived at the boat terminal on time. I would recommend China Car Service for transport in Shanghai.
Annelies
Telstra Media, AUS
Feb., 2019

Always satisfied! I use this service every time I travel to Shanghai, China. I am always happy. Thank you for your service.
Kenneth L.
Chief Information Officer at Global Benefits Group, USA
Jan., 2019

Perfect for our large family!
Just wanted to say thank you to your company. Great service and exactly as communicated. Perfect for our large family and all our luggage.
Michelle K.
Target.com, HK
Jan., 2019

This is the first time we used the car service for a business trip. We will definitely be using their service again for future trips. From start to finish we had a great experience with the company. Their customer service was always available, helpful and prompt. Our driver Anthony was both professional and extremely helpful. We were picked up from Hong Kong and brought to Mainland. Anthony informed us of everything that would happened at the board. Anthony was also our return driver. Great service, I would highly recommend!
James H.
Carbid Related Tech, USA
Jan., 2019

Very easy and reliable. Will definitely use again!
Carly
The Base Collective, AUS
Dec., 2018

The service was fantastic. Our driver was punctual, extremely helpful and efficient. I would have no hesitations about recommending the service.
Edward H., USA
Oct., 2018

I would absolutely recommend this car service. The drivers were always prompt. Even with adverse weather on our arrival, they were patient and always courteous and friendly. Definitely recommended to our friends and work colleagues.
Adam K., AUS
Oct., 2018

Greetings - I want to provide a very positive experience and high recommendation for Jerry Fang. He was our driver each time in Shanghai and has provided very high quality service and experience. Jerry is very professional and always helped with the luggage as well as make sure we are comfortable. Jerry was always waiting with the name sign and quickly took us to the car. Jerry should receive special recognition because he represents the best experience for your company. I would always recommend Jerry Fang as the best!
Thank you.
Raymond H.
AOL.com, USA
Sep., 2018

Cars were comfortable and drivers very professional. Service kept in communication with driver while we were delayed in customs which was much appreciated.
John D.
HHT Services, USA
Aug., 2018

The Car Service was very professional and did an excellent job of communicating with me. I will use them again.
Wayne H.
Sofec, USA
Aug., 2018

Thank you for providing car service for our group. It was a great pleasure working with your company. Hopefully we will have good cooperation for next time we are in China.
Thank you,
Mei W.
Sales Manager, Royal Comfort, LLC, USA
July., 2018

Just wanted to thank you for the prompt and professional service. Our driver was on time, professionally dressed, clean and spacious van…..everything that was advertised. Thank you for a smooth, professional and easy experience.
Ann S.
Manager, Travel Group, USA
September, 2017

It's very good car service experience. The driver very professional and very patient.
I would recommend to my friends.
Richard S.
Teacher, Queensland University of Technology, AUS
September, 2017

Our driver today was fantastic! We had a great time and everything was perfect.
Kind regards,
Ray H.
Marketing Manager, Analogix, USA
May, 2017

Thank you China Car Service for an excellent service on both trips. Very professional and comfortable journey.
Best Regards,
Jonathan
Sales Manager, Electronics Industry, USA
February., 2017

Excellent service! Will be booking you for my next trip when I know the dates.
Thank you so much.
Marlene S.
Manager, Zuora, Inc. USA
January, 2017

My boss seems very happy with your service and I’m sure we will use your service again next time we plan a trip to China.
Warmest Regards,
Michelle N.
Executive Assistant, Mycroft Holdings, CAN
Oct., 2016

Thank you for your serivce. It was excellent on this trip, efficient and effective.Thanks,
Daren S.
Technical Engineer, IEEE, USA
Oct., 2016

Thank you for the service, it was perfect. Always refreshing to have smoth transportation whilst abroad.
Best,
Philippe G.
Manager, PTI, ESP
Dec., 2015

A colleague recommended your service to me and I am very pleased he did. The convenience of the service made my trip much less stressful than it could have been. Thanks again.
Best,
Roger M.
Account Executive, Fluor, MEX
Feb., 2015

Thanks for the great service. I plan to book again for my next trip. It was worth it especially for the short time there. I would recommend you to anyone going there.
Best Regards,
Bill K.
Sales Manager, Kode, USA
Mar., 2015

Just wanted to thank you for the prompt and professional service. Our driver was on time, professionally dressed, clean and spacious van…..everything that was advertised. Thank you for a smooth, professional and easy experience.
Best Regards,
Greg H.
Manager, PMI, USA
Apr., 2015

My client said that his time in Hangzhou with the driver was the BEST excursion of his whole trip. He was very complimentary about the service he received.
Thanks,
Carol A.
Account Executive, Gambol, USA
Jul., 2015

I wanted to say thank you for the services your company did provide me. The driver who picked my family and I up at the airport was wonderful. I will highly recommend your company to friends traveling to Hangzhou.
Best,
Tom M.
Account Executive, Gateware, CAN
Sep., 2015

Just a quick note to thank you for a very fine service your company provided me with this week. Everything worked perfectly. Please pass on my thanks to your drivers and everyone involved. I will be in Beijing in early December and shall use your company services again.
Regards,
Neil W.
Sales Manager, D&D, UK
Oct., 2015

My customers were very impressed with the cars and drivers you provided them for their business conference. Thanks for making it so easy, look forward to working with you again for future events.
Vanessa B.
Assistant Manager, Onex, USA
Mar., 2015

Loved my guide Cici – she was so friendly and planned perfectly for me - got to see everything! The Tea Plantation and the view from Chenghuang Pagoda were amazing! Made my 2 day stop-over in Hangzhou a pleasure!
Valerie S.
Account Executive, 3M, AUS
May., 2015

Thanks for handling my driving needs in Hangzhou. You have been an excellent resource and I have recommended you to my colleagues.
Shawn V.
Project Manager, Canon, DEU
Aug., 2015